I am annoyed and sad to write this review. I'm a elderly disabled lady and have used dean taxis frequently and found the drivers polite and helpful until this this driver on the 18-03-2025 from, morrisons blaydon . A white SKODA reg ST20ZCJ. When I got in the car he used his mombile for a few minutes, when he started to drive he asked was I paying cash or card I said card, he asked if I had any cash when I said not enough he asked how much money I had. This made me very uncomfortable and a little scared.I was going home to Water Gate Court Lobbly hill. As soon as we got on to the bottom of lobley
hill he kept asking for me to swipe my card, and putting the white box in front of me this was long before we reached destination I refused and said when we arrive at watergate he was not happy at this.
I did feel very uncomfortable and scared the whole journey,

Yesterday I got dean taxi from morrisons blaydon, to watergate court lobbly hill. Before the journey started driver asked if I was paying by card or cash. I told him card, he asked did I have cash. When I said not enough cash he kept asking how much cash I had.
Long before we reached destination he was keep asking me to put my card on for payment he had put on I refused several times as he had £20 on machine.
When we arrived at destination he changed the bill to match clock £12. This driver made me very uncomfortable
I must point out I use dean taxis very regular and found the drivers helpful and friendly.

Yesterday I got dean taxi from morrisons blaydon, to watergate court lobbly hill. Before the journey started driver asked if I was paying by card or cash. I told him card, he asked did I have cash. When I said not enough cash he kept asking how much cash I had.
Long before we reached destination he was keep asking me to put my card on for payment he had put on I refused several times as he had £20 on machine.
When we arrived at destination he changed the bill to match clock £12. This driver made me very uncomfortable
I must point out I use dean taxis very regular and found the drivers helpful and friendly.

Really pleased, my driver was on time, helpful and friendly. I wanted to give him a tip online as had paid for my journey on the website but can't seem to find a way to do it. Please pass on my sincere thanks for his driving today.

Really pleased, my driver was on time, helpful and friendly. I wanted to give him a tip online as had paid for my journey on the website but can't seem to find a way to do it. Please pass on my sincere thanks for his driving today.