I have used Dean Taxis 6 times in the last 7 days to go with my husband for treatment to the Freeman hospital, all drivers have been very reliable, on time friendly and patient due to my husband walking on crutches and a bit slow, all the cars where very clean and the drivers smartly dressed.

Would like to thank one of your taxi drivers for returning my daughter’s keys she had left in taxi. It would have resulted in her not being able to pick her daughters up from school. We did not get his name unfortunately but thank you again.

Just to say thanks to the 2 drivers that took me to and from the Sage tonight. They were friendly polite and efficient despite some idiot reversing into us. The drivers opted it quickly and calmly with no fuss and was very apologetic even though it was not his fault. Thankyou once again

I've always used this company, cannot speak highly of you. Tony Dale is my main driver, fab customer service, he's always polite, extremely friendly and brilliant at his job, all the drivers are an asset to your company. I got picked up this evening by another of your drivers taking me into Newcastle, a lad originally from London, what a great guy, you are all so lucky to have such amazing people representing Deans. I've been using you for years, and I just wanted to show my appreciation. I've used many taxi companies over the years, but never quite like this one. Thank you for your kind customer service and hard work xx

I booked a taxi 24 hours in advance for 8am, Never arrived contacted them to be told where behind, Disgusting,I had a hospital appointment which I never made, Your website should state no booking between 8-9am because you do school runs which, naturally you earn your money from, Stuff anyone else!