Really pleased, my driver was on time, helpful and friendly. I wanted to give him a tip online as had paid for my journey on the website but can't seem to find a way to do it. Please pass on my sincere thanks for his driving today.

I mainly use the app to book and pre-book my Taxis, but lately the app has been repeatedly logging me out, having rough signal, not updating in real-time, and right now I'm stuck waiting on a verification code that's infinitely loading, very frustrating

only wanted to get a guide price but asking for card details not very user friendly so will look elsewhere, why do I need to give all my details plus no option to pre book only gives asap or tomorrow

Awful. Booked a taxi on the app in advance with notes to be dog friendly. Taxi turned up and refused to take me. First operator hung up. Second operator said that they don’t read the notes and (despite not telling you anywhere on the website) only dog friendly cars can be booked by calling

Two taxis booked; two arrivals bang on time; two courteous, friendly drivers; two lovely vehicles; two accurate prices - I can’t compliment this company any more on a first class service. I won’t look any further the next time we’re in Newcastle!